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The Relationship between Emotional Intelligence and Intention to Turnover Mediated by Job Satisfaction and Perceived Organizational Support
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Sayyed Meysam Dibaji   , Hajar Massah |
| University of Isfahan |
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Abstract: (112 Views) |
The present study aimed to investigate the complex interplay of factors influencing employee turnover by developing a structural equation model. Key variables included job satisfaction, emotional intelligence (EI), and perceived organizational support. A stratified random sample of 112 employees from the Tamin Ejtemayee organization in Isfahan province was selected to participate in the study. Participants completed questionnaires assessing job satisfaction, EI, perceived organizational support, and turnover intentions. Data were analyzed using structural equation modeling with AMOS-22 software. Initial model testing revealed the need for revisions. The final model, incorporating adjustments to model components, demonstrated excellent fit indices. The results indicated that emotional intelligence indirectly influenced turnover intentions through its mediating effect on job satisfaction. Additionally, perceived organizational support exerted both direct and indirect effects on turnover intentions, partially mediated by job satisfaction. The model explained 39 percent of the variance in turnover intentions. These findings underscore the importance of fostering job satisfaction and providing perceived organizational support to mitigate employee turnover. Organizations can benefit from implementing strategies that enhance employee well-being and create a positive work environment.
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| Keywords: intention to turnover, job satisfaction, Emotional Intelligence, perceived organizational support |
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Type of Study: Research |
Subject:
Special
Received: 2024/02/4 | Revised: 2024/10/10 | Accepted: 2024/10/19
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| Send email to the article author |
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